Category: Headphones

  • Latest software from Poly (Plantronics) for Microsoft Windows and Apple Mac OS

    Latest software from Poly (Plantronics) for Microsoft Windows and Apple Mac OS

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    Plantronics headset

    After Plantronics and PolyCom joined forces, now known as Poly, they release the newest software for their headsets, these can be found on either PC or Mac compatible. One of the is the Plantronics Hub for Windows/Mac , the Poly Lens App for the desktop and the Plantronics Manager Pro. Which gives:

    • Support for Plantronics Blackwire corded and Voyager wireless headsets.
    • Latest update in firmware on headset and adapters so can work joinly with must of the UC applications.
    • Customization of the headset, allowing end user to have better sound quality.
    • Inventory management, plus Customer satisfaction reports (Manager Pro only).

    Plantronics Hub for Windows/Mac

    See the source image

    This is the most familiar interface if you have used the Plantronics Hub before, easy to find tabs let user to verify status of the headset, turn on/off features as busy lights, ringtones and primary device.

    Poly Lens App

    Poly Lens offers a more user friendly interface with a easy to find settings, the same App even provide feedback in best practices and keeps track of the health and wellness of the end user.

    Plantronics Manager Pro

    See the source image

    The Plantronics Manager Pro is a paid software for enterprises. It helps on keeping track of current inventory of headsets/adapter and their use as well, following company policies and allows the user to obtain diverse reports among them, Customer Satisfaction, Time per call, Solved solution in real time and if end user has been using the headset in a proper volume.

    In the first 2 software those are available from their sites and are free, as for the same reason they have their iOS and Android counterpart apps so the end user can keep customizing or even locate the headset if cant find it.

     

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  • What is Noise-Cancellation Technology?
– PHIATON

    What is Noise-Cancellation Technology? – PHIATON

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    If you’ve ever been on a long, cross-country flight, you are likely familiar with the loud hum of the jet engine throughout the journey. Luckily, the introduction of noise-cancellation technology has allowed weary travelers to rest their ears and their eyes on long flights. Likewise, daily commuters are able to use noise-cancellation to tune out the noisy chattering of a train-full of people on their way to and from work.

    Yet, despite all of the benefits noise-cancellation offers for travel and daily commutes, there are still many misconceptions about noise-cancelling technology. Some mistakenly consider noise-cancellation capable of attaining complete silence, whether aboard a noisy train or walking through a construction site. The truth is that no noise-cancelling headphone, no matter how good the rating, will fully eliminate high pitch and high frequency sounds, like a jackhammer or screaming baby. Good noise-cancellation is intended to minimize ambient noise, or low frequency noises, such as the hum of a jet-engine, the steady pulse of a moving train or the sound of co-workers bustling around you during the work day.

    When shopping for a pair of good noise-cancelling headphones, it’s important that you truly understand what noise-cancellation can do well, and on the other hand, what it’s not designed to do. So, let’s talk a little more about how noise-cancellation works.

    ACTIVE NOISE CANCELLING

    Headphones contain a miniature microphone that picks up external ambient sounds. By analyzing the background noise, the noise-cancelling circuitry takes note of the frequency and emulates a sound to cancel out the noise. This “destructive interference” allows you to stay focused on the audio you want to hear. This sound reduction technology, however, doesn’t work on all frequencies. While every manufacturer is slightly different, all noise-cancelling headphones operate to reduce low frequency sounds! It’s a case of using fire to fight fire – in this case – using noise to fight noise!

    PASSIVE NOISE-CANCELLATION

    These headphones do not use any electronic sound reduction technology and as a result, do not isolate lower frequency sound. Just like wearing earmuffs or putting your fingers in your ears decreases the ability to hear, the materials of the headphones themselves block out some sound waves and decibels (which is a unit of measurement for sound intensity). Passive noise-cancellation can minimize some high frequency sound, however, it will only be muffled depending on the thickness and composition of the material in the ear-cups.

    Many active noise-cancelling headphones also feature passive noise-cancelling qualities, including many of Phiaton’s product offerings. Phiaton’s active noise-cancellation technology allows for as much as 95% noise reduction of low-frequency sounds in products such as their BT 120 NC earphones and and 900 Legacy Digital Hybrid headphones. The 900 Legacy also offers additional passive noise-cancellation through the density of its memory foam earcups.

    To sum it all up, noise-cancelling headphones are most successful at reducing low frequency background noises, such as commuter and travel interference. You’ll find yourself needing them on planes, crowded offices or anywhere you just want to lessen the noise around you. With so much ambient noise surrounding us, it’s become difficult to enjoy the music-listening experience when dealing with the environmental fracas of our everyday lives. This is why the need for a pair of noise-cancelling headphones has become essential for the modern audiophile and in 2021, the ability to work from home when the whole family is around.

    September 2, 2020

    Recommended Reads:

    Essentials for a Long Flight: 3 Gadgets to Pack

    Tell-Tale Signs You Need New Wireless Headphones

    Best Headphones for Conference Calls

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  • Poly Voyager Office Base Pairing Instructions

    Poly Voyager Office Base Pairing Instructions

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    Image result for Poly Logo

    Poly recently launched its Voyager Office Base as an additional accessory, for those who own a Poly Voyager Focus 2 Office, will find this item very familiar as is the same base that yo used to find in that particular model. The reason of this is that the end user can get another base and keep using the headset in the office, out the office or wherever has the need to use the headset with either desk phone and/or computer without sacrificing performance in their headsets. The Poly Voyager Office Base allows a user to either use the base with their Poly Voyager 4310 , the Poly Voyager 4320 and/or Voyager Focus 2!

    The base comes in 2 flavors:

    Order yours HERE.

    Now the important thing. We will show the steps needed in order to Pair your Base to your headset. Special mention here is that once you pair either your Voyager 4310/4320 or Focus 2, the Voyager Base takes the place of the Bluetooth USB Dongle and is no longer needed to use it with the computer, so feel free to store it in a proper place. The Base acts as the Bluetooth USB dongle, plus with an extra range.

    How to Pair the Poly 4300 Base to your Poly wireless Headset:

    1. To put your headset in pair mode, slide and hold the Power switch away from the off position until you hear “pairing” and the headset LEDs flash red and blue.

    1. Put your base into pair mode by pressing and holding the Bluetooth pairing button on the back of your base for 2 seconds until the display panel’s Bluetooth icon flashes blue and red.

    Pairing is successful when you hear “pairing successful” and “base connected” and the display panel’s Bluetooth icon turns solid blue.

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  • What It Means and Why You Need It
– PHIATON

    What It Means and Why You Need It – PHIATON

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    Ever wondered how a smartphone, completely submerged in water to the point of destruction, remains in working condition? Good question. Water resistance, waterproof, and dust protected are just a few terms marketing gurus throw at consumers to give their products more rugged appeal. One area where it’s becoming more common is in the audio space, primarily with headphones. But what does that all really mean? Just how much H20 can your earbuds or over-ears sustain? The answer is in its IP rating.

    The IP rating determines how resistant something is to environmental elements. Most IP numbers read IPXX: each “X” being a placeholder for a number. The first number represents the level of resistance to dust/particles and the second representing its ability to withstand liquid. To get a better idea how the IP rating system works, here’s a quick breakdown.

    • IPX0 – No protection
    • IPX1 – Protects from dripping water
    • IPX2 – Protects from vertically dripping water

    IPX3 – Protects from sprays up to 60°

    • IPX4 – Protects from splashing water, no matter the direction
    • IPX5 – Protects from water jets at any direction
    • IPX6 – Protects from powerful water jets
    • IPX7 – Protects in water up to 3 feet (1 meter)
    • IPX8 – Protects when immersed in water over 3 feet

    Whether resting on our necks or tucked away in our pockets, our earphones are constantly exposed to unfavorable elements such as sweat and debris. This makes choosing the right pair of earphones more a matter of your lifestyle. In shopping for a pair, you can’t go wrong with an IPX4-rated earphone. Phiaton is setting the standard for water and sweat-resistant protection without compromising sound or style as precedent in their BOLT BT 700 and BT 120 NC earphones.

    Referred to as the “best name in Bluetooth buds,” by Digital Trends, Phiaton’s garnered acclaim for its wireless selections, though the brand’s currently making waves with its water-resistant earbud models. The BOLT BT 700 and BT 120 NC not only meet IPX4 standards with testing and certification, but also stay true to Phiaton’s premium sound signature and outdoor performance with notable features.

    Both receivers offer standout Bluetooth connectivity that pairs perfectly with your smartphone and delivers high-quality audio. The BT 120 NC adds noise cancellation and boasts a new, innovative design that sits comfortably around the neck to accommodate on-the-go music lovers or workout fanatics. Black or white color schemes are available.

    Those seeking a true wireless alternative to the BT 120 NC can rely on the BOLT BT 700 to provide them a similar listening experience through a more compact and portable form factor. Whichever the preference, both earphones live up to the brand’s pedigree for top-notch sound output, convenient controls, and most importantly, IPX4 water-resistant protection to tame body perspiration and wet elements from destroying your musical vibe.

     

    Recommended Reads:

    Reasons You Need Water Resistant Earbuds

    New Headphone & Earphone Tech: Features to Look for in Your Next Pair

     

     

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  • Best Headsets for Call Centers, Contact Center Reviews 2020

    Best Headsets for Call Centers, Contact Center Reviews 2020

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    Call centers (Contact Centers) are notoriously loud (fact). It’s makes it difficult to hear and be heard in such a crowded environment. Even if there are only a few people in the same room, talking over one another can be a serious problem when dealing with customers. Let’s take a look at some of the best rated and wallet friendly headsets. Keep in mind that compatibility will vary by phone.

    Jabra Biz 1500 Duo QD Headset: (available in mono)

    At such a modest price, this is the perfect entry level headset. It is very light, has an adjustable headband/mic, provides great audio, and comes standard with a noise canceling microphone. It has a 270 degree bendable boom mic, and you’ll hear your customer clearly and be heard by them because of the HD Voice and Wideband sound. Just in case your customers are yelling at you, it comes with a PeakStop technology that will protect your hearing from sudden loud spikes in audio. This headset requires a bottom cable / amplifier. Comes with a 2 year manufacturer’s warranty.

    This headset is a big step up from the above Biz 1500 model. You’ll have all the same standard features, i.e noise canceling microphone, wideband audio, PeakStop technology, but even more goodies with this one. The Biz 2300 is a beefier version of the above with a Kevlar reinforced cord and an unbreakable 360 degree spinning boom microphone. You won’t sacrifice any comfort for toughness. Better noise cancellation, higher quality audio and voice, and much tougher. You cannot go wrong with this headset. This headset requires a bottom cable / amplifier. Comes with a 2 year manufacturer’s warranty.

    Plantronics HW520 EncorePro Noise Canceling Binaural Headset: (available in mono)

    The Plantronics EncorePro series headsets are very similar to the Jabra Biz series. They also come with a great noise canceling microphone, Wideband audio, and hearing protection VIA SoundGuard technology.  To boast its toughness, Plantronics laser welds its joints, has a flexible unibody boom, and uses aircraft grade aluminum. It comes with very comfortable foam ear cushions and a lightweight adjustable headband. This headset requires a bottom cable / amplifier. Comes with a 2 year manufacturer’s warranty.

    Plantronics HW720, HW301N EncorePro Noise-canceling Headset: (Available in Mono)

    The HW720 is the top of the line corded headset that Plantronics offers. It’s designed to give more luxurious feel to its users. It comes with plush leatherette ear cushions, an extendable microphone, and reinforced lightweight headband. Noise canceling microphone, Wideband audio, and SoundGuard technology are standard. The audio will be more crisp and the noise canceling microphone with reduce more noise with the HW720. In addition to all of the features, it’s just an overall good looking headset.

    Plantronics Savi 8220 Wireless Headset Binaural Savi 8200 series

    Plantronics Savi 8220 Wireless Headset Binaural Savi 8200 series

    The Plantronics Savi 8220 Wireless headset is one of the newest headsets on the market. It has some of the best options available. You can connect this headset to 3 devices at the same time. You can connect it to a desk phone, a computer via USB, and a cellphone via Bluetooth. You will have some of the best wireless range on the market at almost 500ft line of sight. Another really great feature of this headset is the active noise canceling it has in the earphones. It will block out noise if you are in a loud place. Not only will it block out noise for the user but it has a great noise cancelling microphone. Comes with a 1 year manufacturer’s warranty. Click here to buy now. 

    Jabra Engage 75 Mono Wireless Headset System

    Jabra Engage 75 Mono Wireless Headset System

    The Jabra Engage 75 Headset is one of the newest additions to Jabra. It has some very nice features such as connecting it to 5 devices at once! You can connect it to your desk phone, 2 computers via USB, and 2 Bluetooth devices. Crazy right? It has a great noise canceling microphone, and great audio quality so you and your customers can communicate well. You will have great range and talk as well. You will get around 500ft line of sight wireless range, and around 13 hours a talk time. Another great thing is you have a built in busy light on the headset so your coworkers won’t bug you when you are on a call. This headset also has some of the best security available, with 65-bit AES encryption, and 128-bit authentication. This headset is very light and comfortable to wear all day. Comes with a 1 year manufacturer’s warranty. Click here to buy now.

    Poly Voyager 4320 UC Bluetooth Stereo USB-A Headset w/Stand

    poly voyager 4320 uc bluetooth stereo usb-a headset w/stand view

    Poly offers the new Voyager 4320 with a fresher and updated design , the headband has more paddling and the earcups blocks most of the unwanted noise in the environment. The bendable microphone boom arm has the newest Acoustic Fence Technology from Poly that makes a terrific job by blocking most of the unwanted noises in the environment and can block most of the unwanted noise from the user (like the munch of chips for example), the headset can be used as a wireless headset or as a corded headset in your computer. The battery talk time is amazing as it offers up to 24 hours of continues talk time, that can be translated in 47 hours of streaming and up to 50 days of standby time. Get yours HERE.

    A nice addition to the new Voyager 4310 or 4320 headset is the new Poly Voyager Office Base , that allows you use your Voyager headset with virtually any desk phone, plus use the headset with your computer and still can take your headset out of the office and keep using it with your smart phone or tablet. Get your base HERE.

    poly voyager office base ms teams for 4300 uc. voyager focus 2 view

    Poly Voyager Focus 2 Office USB-A Bluetooth Stereo Headset (staff favorite)

    poly voyager focus 2 office usb-a bluetooth stereo headset view

    Poly offers the Voyager Focus 2 Office covering both ears with the new Digital Hybrid Active Noise canceling with different levels of graduation allowing the user to choose how much ANC to use depending the situation. The Focus 2 Office is a Bluetooth Class 1 headset with a range of up to 300 feet on line of sight, discrete microphone boom arm with mute action by swinging the boom arm up or down and can be used on either side. The microphone boom comes with the latest Acoustic Fence Technology allowing the user to virtually avoid almost all the noise of the user environment. The Focus 2 Office can be used with the desk phone, with the computer via USB-A and with your smart phone and can be used out of the office as was designed for those people that need the best sound quality on any place. Get yours HERE.

    Active Noise Canceling Explained:

    Polys Acoustic Fence Technology explained:

    In conclusion, I would recommend either the Jabra Engage 75 or the Poly Voyager Focus 2 Office. Both are great headsets for your call/contact center, if you need a headset for a loud environment, go with the Focus 2 Office. If your office isn’t too loud, go with the Engage 75. Either way they are both great choice.

    Please call for compatibility or any questions 1-800-999-3838 or 650-306-9768

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  • Things to Look for When Choosing Your Next Pair of Headphones
– PHIATON

    Things to Look for When Choosing Your Next Pair of Headphones – PHIATON

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    Phiaton BT 100 NC earphones

    Not sure what to look out for when purchasing a new pair of headsets?

    Well, we all, at some point, have been confused about the same thing due to the ever-increasing features and hype around these highly evolving gadgets. 

    However, this shouldn’t worry you.  With the correct information regarding their most valuable features, you can make an informed decision. 

    Below we’ve listed some technical features to look out for and product benefits to consider when selecting your next pair of headphones. 

    Sound quality

    There is no doubt that poor output from your headphones can be a real turn-off. This makes audio quality one of the primary factors to consider when purchasing a new pair. 

    Therefore, it is crucial to look for headphones that support the most appropriate technology to enable high-quality audio transmissions–in this wireless headphones era. 

    For example, headphones  that support  aptX technology.  Typically aptX technology does a better job at compressing and decompressing music during transmission. This also allows for the  introduction of lesser latency in comparison to other codecs. 

    This technology comes in handy when using your headphones for video games or watching movies.  Aptx Technology is the complete opposite of bluetooth technology which is reputed for its lackluster audio quality. 

    High-quality Headphones such as the 900 Legacy Headphones and the BT 120 NC earphones integrate this incredible technology. 

    Voice call quality 

    BT 100 NC voice call

    Most use their headphones to receive or listen in on conference calls, making voice-call quality a top technical feature to consider when selecting your next pair of headphones. 

    Battery Life and charging speed

    Unlike older models of wired headsets or headphones, new modern wireless headphones incorporate their built-in batteries making enabling functions that much faster. An additional key vital consideration when selecting your headphones is the battery life expectancy and charging speed.  

    Most contemporary wireless headsets will offer you a few hours of excellent service before they run out of charge. Unfortunately, you won’t enjoy the freedom that comes with wireless headphones once they are grounded.

    Thus you need to look for a set that can sustain playtime for the longest period before they require recharging. An example of such is the HP Omen Frequency wireless headset that delivers up to 30 hours of battery life.   

    Charging time for the battery is equally important as this determines the length of time you’ll have to wait before using the headsets again.

    Everplay-X feature for Traveling

    Alternatively, you can use Phiaton’s Everplay-X feature to transform your wireless Phiaton earphones into their wired equivalents. Phiaton products such as the BT 460900 LEGACY, and BT 390 headphones feature a 3.5mm jack that can be used along with the Everplay-X cable when connecting them to your tablet, phone, or any other portable device to enable continued functioning even when out of power.

    To easily access the jack, you simply open the USB port located at the bottom of the headphone

    In smaller headsets such as the BT 100 NC and the BT 220 NC, you need to connect the Everplay-X cable to the USB port used for charging.

    This feature is valuable on special occasions, such as when you’re traveling or when you want to listen to music via an old iPod or laptop.

    The only downside you’ll have to forfeit other functionalities such as playback/call controls and noise cancellation. 

    Multipoint connect

    In modern working or social environments, you might find yourself needing to simultaneously answer different calls from different gadgets.  This is not possible with a simple ordinary headset.  However, if you purchase one of our products with the multipoint connect feature, you can combine two calls forming a conference without taking off your headphones. 

    For instance, with this capability, you can connect your Bluetooth headphone to two different devices at the same time using the simple multipoint format. When one of your phones ring, the headset knows which one it is. This enables it to automatically stream from the correct device when answering the call. 

    Furthermore, the feature would alert you if there is an incoming call from the second phone if you are still attending to the first one. This allows you to directly answer the second call using the same headphone. 

    Comfort level

    Ideally, comfort is what most folks consider when purchasing a new pair of headphones. This stems from the fact that they would use them most of the time. 

    Comfort in headphones depends on two major factors: form and weight. 

    For starters, headphones can be categorized into three main forms: the in-ear type, on-ear type, and over-ear. 

    The first style  is the tiniest of the three types and will fit in your ear canal or easily hang around your neck. They are fantastic as they mostly feature sweat and water-resistant materials and are more portable, making them a good fit for working out with. 

    They are also convenient and do not interfere with your earrings, hair, or glasses.  Their only downside is that they easily tangle and might feel intrusive after some use. 

    The second  style of on-ear, are considered average in size and rest on top of your ears without fully enclosing them. The good thing about them is that they allow some breathing space; therefore, you won’t feel hot when using them for extended hours. 

    Besides that, they allow you to hear whatever is happening in your surroundings. 

    The last group, the over-ear type is the largest of the three types. They will cup or surround your ear and stay on by applying light pressure on your upper jaw and temple. 

    Over-ear type headphones come in two versions,  either open or closed type. The open-back  style allows the surrounding noise to reach you. On the other hand, the closed-back  style cuts everything out allowing for better bass and higher sound volumes.

    The downside with these kinds is that they can be challenging if you wanted to move around with them due to their bulky nature. Furthermore, they can get a bit uncomfortable (hot) if used for a long time or when working out. 

    Regarding weight, you can consider a model that features lightweight material so that you don’t get bogged down after heavy use. For instance, you can select a headset that is made up of aluminum, carbon fiber, and plastic components. 

    Controls and pairing

    How you will control and pair your headset is also equally important as it will determine their ease of use. The traditional wire models have physical controls along with the cords where you can add their volume or change a radio  station on your phone. 

    On the contrary, wireless headphones feature modern touch controls on the earpieces themselves. By making different touch movements on the surface of the earpiece, you can accomplish several tasks. 

    On top of that, others like the 900 legacy can allow you to pause music or initiate the noise-canceling feature by slightly pulling the left earpiece away from your ear.

    A few others are controlled by external applications or voice.

    On the issue of pairing, you can select one that uses Bluetooth technology or one that has NFC functionality, taking into account we have models that utilize both technologies. 

    Build Quality and Reliability 

    If you want a headset that would serve you for a considerable period, it’s best to research and  check their build quality. In this case, you have to physically assess them to determine if they are finicky or not, research the materials utilized, and check out if they have the necessary certifications such as the IPX for durability and wear and tear resistance under constant use. 

    You shouldn’t forget to make sure your pair of headphones has a warranty and customer service policy, even if you’re purchasing from a reputable brand. In short, settle down on a robust pair that has a functional warranty backing and proper certifications. 

    Price 

    Finally, you’ll have to consider your intended product’s price to determine if it fits your budget.   

    Like any other top-notch products out there, quality headphones will come at a premium price. 

    For instance, a pair of headphones with all the whistles and bells, such as a great design, noise cancellation capabilities, and superb sound quality, among other advanced features you’ll definitely want to research your options. Otherwise, if you needed something simple to answer a call with or listen to music, then a cheaper alternative would fit the bill. 

    Here are some steps to consider when selecting one.

    1. Determine the specific use of the headphones

    The first thing to consider when purchasing a product or service is to determine its purpose. The same applies to a pair of headsets. 

    For instance, do you want a pair of headphones you’ll be using while working out in the gym? Or will you use them to listen to music while in bed, at the office, or doing some gardening work? Doing so reduces the scope of your search. 

    2. Select your kind of headphone type

    There are three main types of headphone sets in the market. There is the in-ear type, on-ear type, or over-ear type.

    Each one of them has its good and bad sides, as mentioned earlier in the article.

    3. Choose between the open-back or closed-back headphones

    Depending on your intended use, taste, or comfort levels, you can choose between the following two versions: 

    The closed-back model — This type is designed without any vents or holes on their outer shells. The model is standard among the in-ear, on-ear, and over-ear headsets. 

    Open-back model — On the contrary, this kind has holes and vents on their earpieces. This allows sound and air to get in and out of your ears, giving you an illusion of a standard radio or soundstage. 

    4. Choose between the wireless and wired headphones

    Next, you’ll decide on whether to purchase the traditional wired headphones or their contemporary wireless counterparts. 

    Each of them has its own advantages and disadvantages, which leaves you with the option of selecting what works for you. 

    For instance, wired headphones will provide you with consistent high-quality audio regardless of the existing conditions besides having a better battery life compared to other wireless types. However, they will require you to carry along your gadget. 

    On the other hand,  wireless headphones will allow you to move within a particular radius without your phone or music player allowing you to answer phone calls or listen to music. A  downside would be, they lose function once the battery runs out of charge. Sound clarity and quality can be affected or stop working if you move too far away. 

    5. Noise cancellation

    Another thing to decide on is whether to have a headset with the noise cancellation feature or not. Nonetheless, this technology enables you to cut off any noise when using a pair of headphones. They can be a good fit for several experts such as transcribers who require a noise-free environment. 

    The only caveat here is that they are pricier compared to other types. 

    6. Add-ons, options, and accessories

    Lastly, you can consider if your potential pair integrates, as well as supports the use of several valuable add-ons and accessories. 

    For instance, if they feature: 

  • An Amplifier: A pair of headphones that incorporates an amplifier will often have a more comprehensive dynamic range, more clarity, and incredible detail. All these are fundamental to an excellent audio experience.
  • Cables and stands: A few headphone brands come along with their unique stands. Having one of this kind can enable you to display your pair wherever you’re or can help you spice up your décor. Similarly, most wireless headphones come along with a USB charging cable for recharging their batteries and a regular cable that can enable them to work like the traditional wired models. Ensure that your would-be pair includes this in their combo for convenience purposes.
  • Microphone: Another critical thing is to check out if your headset has the microphone component, which enables you to make and receive phone calls
  • They have a Digital to Analog Converter (DACs): A DAC converts a digital file back to an analog file to enable an accurate, richer, better, and clearer sound. 
  • Thus procuring a headset pair that supports this add-on can significantly improve your audio experience.

  • Upgrade your visual and sound experience: Resolution quality is always important when selecting your monitor. Using 5k and 8K resolution qualities actually provide this difference making it helpful for all types of professions digital, artistic and artificial or gaming. With a 5k monitor, you’ll be getting a resolution of 5120 × 2880. That’s twice the high def of 1920 x 1080. While with 8k monitors, you’ll be getting a whopping 7680 x 4320. We’ve provided a list to help you select your future best visual experience option. Partnering crisp visuals with crisp sound will give you the ultimate experience. It allows you to have a more immersive experience if everything is high quality because you see and hear things more clearly.
  • Wrapping it up, choosing your next pair of headphones can be a difficult task with the correct information at your fingertips it can become a simple decision.  By using the above-mentioned tips you can easily find the right headphones or earphones for your everyday needs.

    Trying out your potential pair of headphones or earphones from your favorite store is always the best way to see if your selection is a good fit, especially if they are expensive.

     

    Recommended Reads:

    How AI is Transforming the Music Industry; All You Need to Know

    New Headphone & Earphone Tech: Features to Look for in Your Next Pair

    What is Noise-Cancellation Technology?

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  • How to use a wireless and wired headset for training purposes

    How to use a wireless and wired headset for training purposes

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    For all businesses it is important that they train their employees correctly so they know how to deal with unique or difficult situations. The companies that utilize phones for most of their business need to be able to train their employees by listening into their calls and making sure the information they are providing is correct and up to date.

    There are special training cords for both Jabra and Plantronics corded headsets. For Jabra there is the Y-Training Supervisor Cable with Mute Button which enables the trainer to listen in on a conversation and also interject if needed.

    jabra y-training supervisor cable with mute button viewFor Plantronics there is only the y-training/supervisor cord, splitter with mute switch. This enables the supervisor to choose whether they interject or not by simply hitting the mute switch.

    Plantronics Y Training/Supervisor Cord, cable splitter with Mute

    For wireless headsets that are older than the CS500 series you can use something called a Zoomswitch.

    Zoomswitch Wireless Headset Training Adapter

    The Zoomswitch enables you to connect two wireless headsets two it and then connect it to the desk phone. This allows two people to be on the same phone call just like the training cables.

    HeadsetPlus.com has a pre-bundle Plantronics wireless training package, complete with everything you need: Plantronics CS540 Wireless Headset Training Package

    For those rare cases that you have both a wireless headset and a corded headset and wish to use them both for training you can still use the Zoomswitch.

    However you will need to make sure you have an amplifier which connects from your corded headset to the Zoomswitch. The reason you will need an amplifier is because the Zoomswitch connects to the handset port which normally does not have any amplification by itself. Therefore you will need an amplifier to amplify the signal up to the corded headset. Since the wireless headset has an amplifier built into the base it does not need to be connected to an amp. It’s important to mention that the Zoomswitch is not EHS compatible, however is HL10 compatible for those people looking to get the remote answer.

    Here is the training setup for the zoomswitch, found here.

    Also available now are USB Headset training setup for softphone users, see our blog here:

    Jabra Computer USB Training Bundle 2xJabra Biz 1500 Mono Headset

    Jabra USB training Headset

    Your entry level for a training setup for any computer, covering 1 ear allowing users to be aware of their environment, call controls that let the users mute microphones, adjust volume and answer/end calls. Get yours HERE.

    Jabra USB Computer Training Bundle 2x Jabra Biz 1500 Duo Headset

    jabra usb computer training bundle 2x jabra biz 1500 duo headset view

    Your basic training setup for the computer but covering both ears, designed for louder environments without breaking the bank. Get yours HERE.

    Jabra PC USB Training Bundle with 2 X Jabra Biz 2300 Mono Headset

    jabra pc usb training bundle with 2 x jabra biz 2300 mon headset view

    A step up from the basic setup, the Biz 2300 has a better built quality, Kevlar Reinforcement and good proportions of weight for a daily use. Get yours HERE.

    Jabra PC USB Training Bundle with Two Jabra Biz 2300 Duo Headsets.

    jabra pc usb training bundle with two jabra biz 2300 duo headset view

    Covering both ears for a loudly office. With the well known reputation of the Jabra Noise Canceling microphones and the Kevlar reinforcement, helping it to last longer, be lighter and tolerate office accidents like stepping on it. Get yours HERE.

    Plantronics USB Training Bundle with 2 X HW510 Headsets

    plantronics usb training bundle with 2 x hw510 headsets view

    Coming from Poly/Plantronics we have the HW510, that is a mono over the head style headset, the training adapter gets plugged into the USB adapter, allowing the users to use the setup with their computer and soft phones. Noise Canceling from Plantronics and the HW510 allows the end-user to customize the headset with bigger earcups if needed. This setup is Telecoil Hearing Aid compatible, which gives it an advantage specially for people with hearing aid. Get yours HERE.

    Still have questions, call one of the headset experts at HeadsetPlus.com  877-999-3838. they can answer any questions you may have.

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  • How AI is Transforming the Music Industry; All You Need to Know
– PHIATON

    How AI is Transforming the Music Industry; All You Need to Know – PHIATON

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    Artificial intelligence (AI) continues to have an impact on so many Industries.  Industry projections estimate that by 2025, AI marketing will hit the $60 billion mark. By 2030 the global GDP will increase by 15.7 trillion due to AI.

    The music industry is also jumping onto the AI bandwagon. We can expect it to influence all processes. Such include the creation, consumption, and marketing of music.

    Our article explores all you need to know about how AI is transforming the music industry. Let the drum roll begin.

    1. Growth Opportunities through AI Adoption 

    The dependence on human labor can make processes slow and time-consuming. The repetitive nature of some of the tasks can be tiresome and prone to human error. AI augments human capabilities resulting in higher efficiency and productivity. 

    Let’s take the example of music creation. AI can analyze data in different compositions. It reveals patterns and characteristics that give rise to good music. You can also combine different elements to come up with new compositions. Such processes can provide a lot of help to musicians and music producers. 

    You can find these on platforms like Magenta from Google and Flow Machines from Sony. The concern for many would be that AI could kill creativity. But, we are pretty confident that this will not be the case. 

    Rather it will enhance creativity while providing efficiency in the processes. AI technology can help with composition and music arrangement. But, the human role remains constant. The musician must give feedback, depending on their vision for the final output. 

    Amper is one such AI platform. The musician selects genre and music length. The AI takes over to make the music. The composer then makes relevant tweaks and edits. He can add or remove some instruments or vocals.

    AI is critical for music mastering that results in better quality tracks. The process can be costly. Many musicians find it a major stumbling block when it comes to releasing music. 

    AI technologies cut costs and the time it will take to complete the process. Software like LANDR can complete the task in minutes. 

    SoundCloud also has an online mastering tool that is popular amongst independent artists. The best part about the online mastering tools is you do not need to be tech-savvy to use them. 

    2. The Use of AI Data for Music Marketing 

    AI is opening up tons of potential for music marketers. It all depends on your free music marketing strategy. 

    You can use AI to: 

    • Determine audience engagement with the content through the use of data. The insights reveal the collections, free music downloads, play-per-payer, and follower behavior. Pattern tracking helps target audiences with the right content resulting in more revenue. 
    • Data filtering to convert non-paying listeners to paying ones. The insights from the filters help with designing outreach strategies. Markets can produce better content to increase audience engagement.
    • AI and machine learning make recommendations for music on YouTube or other platforms. It provides an opportunity to grow viewership while introducing new content to audiences. Unsupervised learning allows for deeper insights into viewership based on viewing patterns.
    • AI helps with the automation of marketing tools. Marketers can personalize content by learning the consumption behavior of audiences. Take the example of free music promotion sites like Spotify. The Platform uses machine-learning and big data insights to make music recommendations. Audiences get personalized playlists without the hassle of searching through tons of tracks. The AI-powered Spotify Discovery weekly provides a curated music list for every listener. 

    3. Good Music vs. Genre Music 

    What happens when you are choosing music by yourself? You have a leaning towards a particular genre. Within the genre, you also confine yourself to the artist you like. There is nothing wrong with that. 

    But, you could be missing out on other artists that you could enjoy. AI is opening up the listening experience like never before. The AI filtering engines go through thousands of tracks every single day. 

    They then pick out what you may like based on past listening behavior. With the filtering engines, it is not about a single genre. What you get is a broad mix of ‘good music’ that has different genres and artists. It provides an opportunity for undiscovered artists to make a mark in the industry. 

    Noise Cancelling technology provides an enhanced sound that makes listening to your songs the best experience, reducing distractions while tuned in to your favorite genre of music. The 900 Legacy Headphones digital hybrid active noise cancelling helps eliminate distractions providing 98% noise reduction by using both the outside (feed-forward) and the inside (feedback) microphones. The 24-bit depth/192 kHz sampling rate of digital noise filtering gives the 900 Legacy Headphones the most precise and accurate noise-cancelling performance.

    New Talent Discovery and Royalty Collections with AI

    Advanced analytics such as machine learning and predictive modeling helps with talent discovery. Warner Bros mines thousands of tracks from streaming sites like Soundcloud and Spotify. 

    They also do the same for music blogs, touring data, and social media sites. The AI technology uses algorithms to review streaming sites to find new talent. 

    The scouting platform, Instrumental, uses machine learning to look for potential talent. Amazon is also using AI to predict how popular books, films, or music will be in the future.

    The music industry also has a major challenge addressing the issue of compensation. Songwriters, composers, artists, and reps should earn royalties. But, it can be difficult to track consumption, especially in the digital landscape.

    Furthermore, the metadata that contains relevant information is not in one central location. AI can help overcome such challenges. Spotify AI audio detection tools give publishers and artists control over royalty payouts.

    Amuse, the indie distribution platform uses Advanced Analytics to predict and distribute royalties. Other tools like Muso AI and Musiio Tag help with metadata validation and royalty collections.

    YouTube utilizes AI to flag down copyright content. It ensures that no one benefits through illegal means. The same platform also automates ad monetization for higher efficiency.

    Final Thoughts

    Artificial intelligence is already making significant changes in the music industry. Listeners get music recommendations based on past listening behavior. Marketers have access to data-driven insights. Such can help with the targeting and personalization of content.

    Talent discovery, royalty payment and so much more are easy with AI-powered tools. Furthermore, there is higher efficiency, time-saving, and lower costs in the process. The future is bright for the music industry and AI. It will be an interesting space to watch.

     

    Recommended Reads:

    Things to Look for When Choosing Your Next Pair of Headphones

    New Headphone & Earphone Tech: Features to Look for in Your Next Pair

    What is Noise-Cancellation Technology?

     

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  • Plantronics CA12CD *discontinued*, the CA12CD-S *discontinued* and its replacement the new CA22CD-SC

    Plantronics CA12CD *discontinued*, the CA12CD-S *discontinued* and its replacement the new CA22CD-SC

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    The Plantronics CA12-CD-S is a really well known unit by dispatches as traffic controllers as it offers the Push To Talk (PTT) feature that allows the user to mute the mic while in a console and reactivate it by pressing a button. However as time goes by the new technology and new requirements makes this a now discontinued unit and with this it brings the new Poly CA22CD-SC and CA22CD-DC now to takes its place. The difference between the CA12CD-S and the new CA22CD family adapters is that now it offers a higher encryption on the DECT frequency, now it offers 256-AES encryption, also known as Military level FIPS 140-2 thanks to its new chip. The CA22CD family now offers a micro USB port in the back of the base, allowing the user to plug it to a computer using a micro USB to USB-A cable, so no more need of special adapters. One special note that we have to address to the CA22CD family is that the CA12CD-S parts such as batteries, remotes, cables or adapters are not backwards compatible with the new CA22CD family, so you will have to get new batteries and remotes. The only thing that old users of the CA12CD-S adapters can use with the new CA22CD family is your Plantronics corded headsets.

    poly ca22cd-sc ptt wireless adapter single channel (no return) view

    poly ca22cd-dc ptt wireless adapter dual channel (no return) view

     

    This Plantronics CA12CD-S push-to-talk adapter, ready with a 6-wire headset adapter, and analog console cable- the PJ-7, will provide you wireless, encrypted communication with the ability of cordless PTT, which is key in radio/911 dispatch controller environments.

    Plantronics CA12CD-S PTT Wireless Adapter 92900-01The Plantronics CA12CD-S is a direct replacement of the discontinued CA12CD PTT Wireless Adapter. Differences between the two models are all but nonexistent, all features between the two are roughly identical, other than the manufacturer’s new chip set. The CA12CD Remote is the only device from the older model that cannot be used with the CA12CD-S.

    CA12CD + HW520Plantronics Corded H-series Headsets like the one pictured above (Plantronics HW520), which ends in a Quick Disconnect (QD) module, clips into the matching cable on the PTT Remote Unit. All Plantronics H-Series Headsets are compatible this way with the PTT adapter.

    Plantronics CA12CD USB Adapter SSP2468-01

    Also available for the CA12CD-S is a USB Adapter. This cable would replace the Console Interface Cable (two-prong plug/adapter) and allow the system to plug into your PC.  This is necessary if you’re using any special Softphone programs you may have.

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  • Why Cybersecurity Matters for Musicians
– PHIATON

    Why Cybersecurity Matters for Musicians – PHIATON

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    “Get a good lawyer!” — This was the legit advice that Taylor Swift said when asked about her advice to those who wanted to be a successful singer. This was during her 2016 interview with Vogue. Indeed, getting a good lawyer for the security of your music files and your career is similar to crafting your cybersecurity measures. 

    Using residential proxies allows you to secure your music in cyberspace. Proxies are capable of providing you with additional security in all your internet activities, especially the confidential information that you are storing. Proxies come in different types with a variety of features. Choose the appropriate proxy based on your needs. 

    Leaking has also become a major threat in the music industry. This became a serious concern with the rise of internet users. With the rise of internet users, there has been an equal rise of websites and applications that users can access to download songs and music for free.

    In 1999, the case involving Napster, a software program that allowed internet users to download free copies of music, was the beginning of the end for free music exchange in the cyberspace. 

    The Recording Industry Association of America (RIAA) sued the Napster operator for copyright infringement in 1999. On July 28, 2000, the court decided that Napster had violated copyright laws for music piracy and exchange. The court then ordered them to stop trading. 

    Music Industry Revenue Statistics

    The Recording Industry Association of America (RIAA) recorded a 9.2% growth in the 2020 music industry revenue statistics. Accordingly, this is the fifth straight year that they have noted growth in said industry. Paid subscriptions and on-demand streaming services have also contributed to this increase. 

    Further, full-service paid subscriptions reached 14.6% growth in 2020. Meanwhile, the limited tier paid subscriptions increased to 13.4% compared to previous years. RIAA has also noted an increase in the number of subscriptions. They now have 75.5 million subscribers in 2020 compared to 60.4 million subscribers in 2019. 

    The Internet has become an effective platform for the music industry to increase its revenue in the United States. Dubbed as the home to the world’s biggest music market, the United States has become proof of the growing market for music enthusiasts.

    From becoming a functional platform for music growth, the internet has also become its own worst enemy. The threats of illegal distribution, leaking of music files before official release, and other threats have caused a decline in monetization for many groups. 

    Cybersecurity Measures are you friends

    Cybersecurity measures are your best friend in this game. Its function is important in protecting and straying your crafts away from possible attacks — in this case, digital attacks. These attacks could access and distort your music file, hold them hostage for ransomware, and even be stolen and leaked to the world wide web. In some worst cases, these attackers could destroy your name in the industry. 

    • Competition in the Market Industry

    Overeager fans and bad actors trying to leak content are not the only concern in the music industry. Music taste and options have also greatly expanded in recent years. Personal formulas mixed with creative and structural elements have created many new styles of music, introducing more people to varying styles of music and further diluting what’s out there in the music world. 

    This enhanced competition has created additional incentives for people to steal ideas from another one and often use dirty tactics to stay on top. That’s why it’s ever more important for one to secure his/her music files. As you hit the spotlight in this industry, more hackers will be interested in you and you could become the next target. 

    These attacks may take shape in many different forms. This could be a simple email or text message from what you might think is a known associate with a malicious link that could hijack your phone or computer with a Trojan horse to something much more sophisticated when it comes to more well established artists. 

    Source: unsplash.com

    Aside from protecting your name in this industry, how could you further protect your music? First, password-protect your music files. If your music is already being streamed, consult with a legal professional as soon as possible. They could help plan out measures to prevent stealing, copying, and taking away monetization from you. 

    Conclusion

    Music industry revenues and markets are growing and expected to keep rising in the coming years. Consequently, the volume of incidents involving cybersecurity will likely follow suit. That is why it is important now – more than ever – that any professional artist or rising star should ensure that their artistic contents are protected and safe from any potential attack. 

    Your music is your life. It is a representation of you, the people around you, and all the intangibles that makes you uniquely yourself. So do all that you can to protect your music and the story that it carries. With cyber security measures in place, you can safely take your career to the next level, as you also step on the journey of exploring yourself and inspiring others with your music.

     

    Recommended Reads:

    Things to Look for When Choosing Your Next Pair of Headphones

    New Headphone & Earphone Tech: Features to Look for in Your Next Pair

    What is Noise-Cancellation Technology?

     

    Name: Daniel Martin

    October 18, 2021

    Bio: Daniel Martin loves building winning content teams. Over the past few years, he has built high-performance teams that have produced engaging content enjoyed by millions of users. Dani also enjoys photography and playing the carrom board.

     

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