Category: Tech

  • Australian Woman Asked About Abortion by US Border Official

    Australian Woman Asked About Abortion by US Border Official

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    • Madolline Gourley was traveling from Australia to Canada when she was detained in Los Angeles.
    • Gourley planned to house-sit in exchange for accommodations but border officials didn’t believe her.
    • Most of the comments she’s received about how she was treated have been positive and empathetic.

    After being detained and asked whether she had an abortion by a US border official, Madolline Gourley told Insider she’s shocked by the response she’s received to her story going viral.

    The 32-year-old was traveling from Brisbane, Australia, to Canada where she planned to house- and cat-sit in exchange for accommodations. After landing in Los Angeles, Gourley was detained by American border officials who didn’t believe her story and questioned her for three hours.

    During that time, a US border officer asked her repeatedly whether she was pregnant, and if she recently had an abortion. Gourley said no, but told Insider she thought about what the response would have been if she had said yes, and whether that would have gotten her deported quicker. 

    “I think a lot of people who’ve read this story are most horrified at that and I can see why, because of everything going on over there,” she said.

    Last month, the US Supreme Court overturned Roe v. Wade, a landmark decision that recognized a person’s right to an abortion.

    Gourley was eventually deported for breaching the conditions of a visa-waiver program. She said other house-sitters have reached out to her with similar stories of having issues while traveling on this visa. Gourley said The Department of Foreign Affairs and Trade in Australia told her that US Customs and Border Protection should have provided her with documentation that outlined why she was detained, but Gourley never received any paperwork.

    While she said some people think she’s lying about being asked about having an abortion, most of the comments she’s received have been positive and empathetic.

    “People just really feel sorry for the questioning and treatment I got while being held in detention,” she told Insider. “I feel it was out of line for the officer to ask the pregnancy question again, and the abortion question.”

    Gourley said her treatment from the US border official won’t deter her from traveling to the US, but said if she had never visited the country before and this was her first experience, she’d be mortified.

    “For people that are coming to the United States for a holiday or a vacation, and that’s the first person they’re  interacting with on US soil … it doesn’t make you wanna go to the United States,” she said.

    Gourley has tried contacting US Customs and Border Protection about the incident but said she hasn’t heard back. 

    US Customs and Border Protection did not immediately respond to Insider’s request for comment.

    Gourley has previously freelanced for Business Insider. 

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  • Best Headsets for Call Centers, Contact Center Reviews 2020

    Best Headsets for Call Centers, Contact Center Reviews 2020

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    Call centers (Contact Centers) are notoriously loud (fact). It’s makes it difficult to hear and be heard in such a crowded environment. Even if there are only a few people in the same room, talking over one another can be a serious problem when dealing with customers. Let’s take a look at some of the best rated and wallet friendly headsets. Keep in mind that compatibility will vary by phone.

    Jabra Biz 1500 Duo QD Headset: (available in mono)

    At such a modest price, this is the perfect entry level headset. It is very light, has an adjustable headband/mic, provides great audio, and comes standard with a noise canceling microphone. It has a 270 degree bendable boom mic, and you’ll hear your customer clearly and be heard by them because of the HD Voice and Wideband sound. Just in case your customers are yelling at you, it comes with a PeakStop technology that will protect your hearing from sudden loud spikes in audio. This headset requires a bottom cable / amplifier. Comes with a 2 year manufacturer’s warranty.

    This headset is a big step up from the above Biz 1500 model. You’ll have all the same standard features, i.e noise canceling microphone, wideband audio, PeakStop technology, but even more goodies with this one. The Biz 2300 is a beefier version of the above with a Kevlar reinforced cord and an unbreakable 360 degree spinning boom microphone. You won’t sacrifice any comfort for toughness. Better noise cancellation, higher quality audio and voice, and much tougher. You cannot go wrong with this headset. This headset requires a bottom cable / amplifier. Comes with a 2 year manufacturer’s warranty.

    Plantronics HW520 EncorePro Noise Canceling Binaural Headset: (available in mono)

    The Plantronics EncorePro series headsets are very similar to the Jabra Biz series. They also come with a great noise canceling microphone, Wideband audio, and hearing protection VIA SoundGuard technology.  To boast its toughness, Plantronics laser welds its joints, has a flexible unibody boom, and uses aircraft grade aluminum. It comes with very comfortable foam ear cushions and a lightweight adjustable headband. This headset requires a bottom cable / amplifier. Comes with a 2 year manufacturer’s warranty.

    Plantronics HW720, HW301N EncorePro Noise-canceling Headset: (Available in Mono)

    The HW720 is the top of the line corded headset that Plantronics offers. It’s designed to give more luxurious feel to its users. It comes with plush leatherette ear cushions, an extendable microphone, and reinforced lightweight headband. Noise canceling microphone, Wideband audio, and SoundGuard technology are standard. The audio will be more crisp and the noise canceling microphone with reduce more noise with the HW720. In addition to all of the features, it’s just an overall good looking headset.

    Plantronics Savi 8220 Wireless Headset Binaural Savi 8200 series

    Plantronics Savi 8220 Wireless Headset Binaural Savi 8200 series

    The Plantronics Savi 8220 Wireless headset is one of the newest headsets on the market. It has some of the best options available. You can connect this headset to 3 devices at the same time. You can connect it to a desk phone, a computer via USB, and a cellphone via Bluetooth. You will have some of the best wireless range on the market at almost 500ft line of sight. Another really great feature of this headset is the active noise canceling it has in the earphones. It will block out noise if you are in a loud place. Not only will it block out noise for the user but it has a great noise cancelling microphone. Comes with a 1 year manufacturer’s warranty. Click here to buy now. 

    Jabra Engage 75 Mono Wireless Headset System

    Jabra Engage 75 Mono Wireless Headset System

    The Jabra Engage 75 Headset is one of the newest additions to Jabra. It has some very nice features such as connecting it to 5 devices at once! You can connect it to your desk phone, 2 computers via USB, and 2 Bluetooth devices. Crazy right? It has a great noise canceling microphone, and great audio quality so you and your customers can communicate well. You will have great range and talk as well. You will get around 500ft line of sight wireless range, and around 13 hours a talk time. Another great thing is you have a built in busy light on the headset so your coworkers won’t bug you when you are on a call. This headset also has some of the best security available, with 65-bit AES encryption, and 128-bit authentication. This headset is very light and comfortable to wear all day. Comes with a 1 year manufacturer’s warranty. Click here to buy now.

    Poly Voyager 4320 UC Bluetooth Stereo USB-A Headset w/Stand

    poly voyager 4320 uc bluetooth stereo usb-a headset w/stand view

    Poly offers the new Voyager 4320 with a fresher and updated design , the headband has more paddling and the earcups blocks most of the unwanted noise in the environment. The bendable microphone boom arm has the newest Acoustic Fence Technology from Poly that makes a terrific job by blocking most of the unwanted noises in the environment and can block most of the unwanted noise from the user (like the munch of chips for example), the headset can be used as a wireless headset or as a corded headset in your computer. The battery talk time is amazing as it offers up to 24 hours of continues talk time, that can be translated in 47 hours of streaming and up to 50 days of standby time. Get yours HERE.

    A nice addition to the new Voyager 4310 or 4320 headset is the new Poly Voyager Office Base , that allows you use your Voyager headset with virtually any desk phone, plus use the headset with your computer and still can take your headset out of the office and keep using it with your smart phone or tablet. Get your base HERE.

    poly voyager office base ms teams for 4300 uc. voyager focus 2 view

    Poly Voyager Focus 2 Office USB-A Bluetooth Stereo Headset (staff favorite)

    poly voyager focus 2 office usb-a bluetooth stereo headset view

    Poly offers the Voyager Focus 2 Office covering both ears with the new Digital Hybrid Active Noise canceling with different levels of graduation allowing the user to choose how much ANC to use depending the situation. The Focus 2 Office is a Bluetooth Class 1 headset with a range of up to 300 feet on line of sight, discrete microphone boom arm with mute action by swinging the boom arm up or down and can be used on either side. The microphone boom comes with the latest Acoustic Fence Technology allowing the user to virtually avoid almost all the noise of the user environment. The Focus 2 Office can be used with the desk phone, with the computer via USB-A and with your smart phone and can be used out of the office as was designed for those people that need the best sound quality on any place. Get yours HERE.

    Active Noise Canceling Explained:

    Polys Acoustic Fence Technology explained:

    In conclusion, I would recommend either the Jabra Engage 75 or the Poly Voyager Focus 2 Office. Both are great headsets for your call/contact center, if you need a headset for a loud environment, go with the Focus 2 Office. If your office isn’t too loud, go with the Engage 75. Either way they are both great choice.

    Please call for compatibility or any questions 1-800-999-3838 or 650-306-9768

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  • Biden-MBS Fist Bump ‘Worth a Thousand Words’

    Biden-MBS Fist Bump ‘Worth a Thousand Words’

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    • Rep. Adam Schiff was among the many critics of President Joe Biden’s meeting with Mohammed bin Salman.
    • Biden met the Saudi Crown Prince on Friday after promising not to meet with the Saudi leader.
    • Schiff said the meeting showed the “continuing grip oil-rich autocrats have on US foreign policy.”

    Rep. Adam Schiff has added his voice to the growing chorus of criticism over US President Joe Biden’s one-on-one meeting with Saudi Crown Prince Mohamed Bin Salman.

    “If we ever needed a visual reminder of the continuing grip oil-rich autocrats have on US foreign policy in the Middle East, we got it today,” Schiff tweeted. “One fist bump is worth a thousand words.”

     

    On Friday, Biden met with the Saudi leader known as MBS — who is linked to the murder of Saudi Washington Post columnist Jamal Khashoggi — less than a month after promising he wouldn’t meet with him.

    “I’m not going to meet with MBS,” Biden told reporters last month. “I’m going to an international meeting, and he’s going to be part of it.”

    During his campaign, Biden also promised to make the kingdom a “pariah” state for its role in Khashoggi’s murder.

    Friday’s meeting was part of Biden’s first trip to the Middle East and focused on trying to increase Saudi oil production to the US in light of record-high gas prices. The bilateral meeting was kicked off by a fist bump between the two leaders at Al Salam Royal Palace, which triggered backlash given the friendly nature of the gesture.

    The meeting also followed the release of a US intelligence report in 2021 that directly ties MBS to the murder of Khashoggi, who was brutally murdered by Saudi henchmen at the Saudi consulate in Istanbul in October 2018.

    That report enabled the Biden administration to place sanctions on a number of Saudi individuals named in the report, though MBS did not face any economic penalties.

    When an NBC reporter asked MBS during the meeting if he’d apologize to Khashoggi’s family, he smirked. 

    Khashoggi’s fiancee also criticized the meeting between Biden and MBS, sharing a tweet captioned, “What Jamal Khashoggi would tweet today.”

    “Hey @POTUS, Is this the accountability you promised for my murder? The blood of MBS’ next victim is on your hands,” the fake tweet read. 

     



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  • Things to Look for When Choosing Your Next Pair of Headphones
– PHIATON

    Things to Look for When Choosing Your Next Pair of Headphones – PHIATON

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    Phiaton BT 100 NC earphones

    Not sure what to look out for when purchasing a new pair of headsets?

    Well, we all, at some point, have been confused about the same thing due to the ever-increasing features and hype around these highly evolving gadgets. 

    However, this shouldn’t worry you.  With the correct information regarding their most valuable features, you can make an informed decision. 

    Below we’ve listed some technical features to look out for and product benefits to consider when selecting your next pair of headphones. 

    Sound quality

    There is no doubt that poor output from your headphones can be a real turn-off. This makes audio quality one of the primary factors to consider when purchasing a new pair. 

    Therefore, it is crucial to look for headphones that support the most appropriate technology to enable high-quality audio transmissions–in this wireless headphones era. 

    For example, headphones  that support  aptX technology.  Typically aptX technology does a better job at compressing and decompressing music during transmission. This also allows for the  introduction of lesser latency in comparison to other codecs. 

    This technology comes in handy when using your headphones for video games or watching movies.  Aptx Technology is the complete opposite of bluetooth technology which is reputed for its lackluster audio quality. 

    High-quality Headphones such as the 900 Legacy Headphones and the BT 120 NC earphones integrate this incredible technology. 

    Voice call quality 

    BT 100 NC voice call

    Most use their headphones to receive or listen in on conference calls, making voice-call quality a top technical feature to consider when selecting your next pair of headphones. 

    Battery Life and charging speed

    Unlike older models of wired headsets or headphones, new modern wireless headphones incorporate their built-in batteries making enabling functions that much faster. An additional key vital consideration when selecting your headphones is the battery life expectancy and charging speed.  

    Most contemporary wireless headsets will offer you a few hours of excellent service before they run out of charge. Unfortunately, you won’t enjoy the freedom that comes with wireless headphones once they are grounded.

    Thus you need to look for a set that can sustain playtime for the longest period before they require recharging. An example of such is the HP Omen Frequency wireless headset that delivers up to 30 hours of battery life.   

    Charging time for the battery is equally important as this determines the length of time you’ll have to wait before using the headsets again.

    Everplay-X feature for Traveling

    Alternatively, you can use Phiaton’s Everplay-X feature to transform your wireless Phiaton earphones into their wired equivalents. Phiaton products such as the BT 460900 LEGACY, and BT 390 headphones feature a 3.5mm jack that can be used along with the Everplay-X cable when connecting them to your tablet, phone, or any other portable device to enable continued functioning even when out of power.

    To easily access the jack, you simply open the USB port located at the bottom of the headphone

    In smaller headsets such as the BT 100 NC and the BT 220 NC, you need to connect the Everplay-X cable to the USB port used for charging.

    This feature is valuable on special occasions, such as when you’re traveling or when you want to listen to music via an old iPod or laptop.

    The only downside you’ll have to forfeit other functionalities such as playback/call controls and noise cancellation. 

    Multipoint connect

    In modern working or social environments, you might find yourself needing to simultaneously answer different calls from different gadgets.  This is not possible with a simple ordinary headset.  However, if you purchase one of our products with the multipoint connect feature, you can combine two calls forming a conference without taking off your headphones. 

    For instance, with this capability, you can connect your Bluetooth headphone to two different devices at the same time using the simple multipoint format. When one of your phones ring, the headset knows which one it is. This enables it to automatically stream from the correct device when answering the call. 

    Furthermore, the feature would alert you if there is an incoming call from the second phone if you are still attending to the first one. This allows you to directly answer the second call using the same headphone. 

    Comfort level

    Ideally, comfort is what most folks consider when purchasing a new pair of headphones. This stems from the fact that they would use them most of the time. 

    Comfort in headphones depends on two major factors: form and weight. 

    For starters, headphones can be categorized into three main forms: the in-ear type, on-ear type, and over-ear. 

    The first style  is the tiniest of the three types and will fit in your ear canal or easily hang around your neck. They are fantastic as they mostly feature sweat and water-resistant materials and are more portable, making them a good fit for working out with. 

    They are also convenient and do not interfere with your earrings, hair, or glasses.  Their only downside is that they easily tangle and might feel intrusive after some use. 

    The second  style of on-ear, are considered average in size and rest on top of your ears without fully enclosing them. The good thing about them is that they allow some breathing space; therefore, you won’t feel hot when using them for extended hours. 

    Besides that, they allow you to hear whatever is happening in your surroundings. 

    The last group, the over-ear type is the largest of the three types. They will cup or surround your ear and stay on by applying light pressure on your upper jaw and temple. 

    Over-ear type headphones come in two versions,  either open or closed type. The open-back  style allows the surrounding noise to reach you. On the other hand, the closed-back  style cuts everything out allowing for better bass and higher sound volumes.

    The downside with these kinds is that they can be challenging if you wanted to move around with them due to their bulky nature. Furthermore, they can get a bit uncomfortable (hot) if used for a long time or when working out. 

    Regarding weight, you can consider a model that features lightweight material so that you don’t get bogged down after heavy use. For instance, you can select a headset that is made up of aluminum, carbon fiber, and plastic components. 

    Controls and pairing

    How you will control and pair your headset is also equally important as it will determine their ease of use. The traditional wire models have physical controls along with the cords where you can add their volume or change a radio  station on your phone. 

    On the contrary, wireless headphones feature modern touch controls on the earpieces themselves. By making different touch movements on the surface of the earpiece, you can accomplish several tasks. 

    On top of that, others like the 900 legacy can allow you to pause music or initiate the noise-canceling feature by slightly pulling the left earpiece away from your ear.

    A few others are controlled by external applications or voice.

    On the issue of pairing, you can select one that uses Bluetooth technology or one that has NFC functionality, taking into account we have models that utilize both technologies. 

    Build Quality and Reliability 

    If you want a headset that would serve you for a considerable period, it’s best to research and  check their build quality. In this case, you have to physically assess them to determine if they are finicky or not, research the materials utilized, and check out if they have the necessary certifications such as the IPX for durability and wear and tear resistance under constant use. 

    You shouldn’t forget to make sure your pair of headphones has a warranty and customer service policy, even if you’re purchasing from a reputable brand. In short, settle down on a robust pair that has a functional warranty backing and proper certifications. 

    Price 

    Finally, you’ll have to consider your intended product’s price to determine if it fits your budget.   

    Like any other top-notch products out there, quality headphones will come at a premium price. 

    For instance, a pair of headphones with all the whistles and bells, such as a great design, noise cancellation capabilities, and superb sound quality, among other advanced features you’ll definitely want to research your options. Otherwise, if you needed something simple to answer a call with or listen to music, then a cheaper alternative would fit the bill. 

    Here are some steps to consider when selecting one.

    1. Determine the specific use of the headphones

    The first thing to consider when purchasing a product or service is to determine its purpose. The same applies to a pair of headsets. 

    For instance, do you want a pair of headphones you’ll be using while working out in the gym? Or will you use them to listen to music while in bed, at the office, or doing some gardening work? Doing so reduces the scope of your search. 

    2. Select your kind of headphone type

    There are three main types of headphone sets in the market. There is the in-ear type, on-ear type, or over-ear type.

    Each one of them has its good and bad sides, as mentioned earlier in the article.

    3. Choose between the open-back or closed-back headphones

    Depending on your intended use, taste, or comfort levels, you can choose between the following two versions: 

    The closed-back model — This type is designed without any vents or holes on their outer shells. The model is standard among the in-ear, on-ear, and over-ear headsets. 

    Open-back model — On the contrary, this kind has holes and vents on their earpieces. This allows sound and air to get in and out of your ears, giving you an illusion of a standard radio or soundstage. 

    4. Choose between the wireless and wired headphones

    Next, you’ll decide on whether to purchase the traditional wired headphones or their contemporary wireless counterparts. 

    Each of them has its own advantages and disadvantages, which leaves you with the option of selecting what works for you. 

    For instance, wired headphones will provide you with consistent high-quality audio regardless of the existing conditions besides having a better battery life compared to other wireless types. However, they will require you to carry along your gadget. 

    On the other hand,  wireless headphones will allow you to move within a particular radius without your phone or music player allowing you to answer phone calls or listen to music. A  downside would be, they lose function once the battery runs out of charge. Sound clarity and quality can be affected or stop working if you move too far away. 

    5. Noise cancellation

    Another thing to decide on is whether to have a headset with the noise cancellation feature or not. Nonetheless, this technology enables you to cut off any noise when using a pair of headphones. They can be a good fit for several experts such as transcribers who require a noise-free environment. 

    The only caveat here is that they are pricier compared to other types. 

    6. Add-ons, options, and accessories

    Lastly, you can consider if your potential pair integrates, as well as supports the use of several valuable add-ons and accessories. 

    For instance, if they feature: 

  • An Amplifier: A pair of headphones that incorporates an amplifier will often have a more comprehensive dynamic range, more clarity, and incredible detail. All these are fundamental to an excellent audio experience.
  • Cables and stands: A few headphone brands come along with their unique stands. Having one of this kind can enable you to display your pair wherever you’re or can help you spice up your décor. Similarly, most wireless headphones come along with a USB charging cable for recharging their batteries and a regular cable that can enable them to work like the traditional wired models. Ensure that your would-be pair includes this in their combo for convenience purposes.
  • Microphone: Another critical thing is to check out if your headset has the microphone component, which enables you to make and receive phone calls
  • They have a Digital to Analog Converter (DACs): A DAC converts a digital file back to an analog file to enable an accurate, richer, better, and clearer sound. 
  • Thus procuring a headset pair that supports this add-on can significantly improve your audio experience.

  • Upgrade your visual and sound experience: Resolution quality is always important when selecting your monitor. Using 5k and 8K resolution qualities actually provide this difference making it helpful for all types of professions digital, artistic and artificial or gaming. With a 5k monitor, you’ll be getting a resolution of 5120 × 2880. That’s twice the high def of 1920 x 1080. While with 8k monitors, you’ll be getting a whopping 7680 x 4320. We’ve provided a list to help you select your future best visual experience option. Partnering crisp visuals with crisp sound will give you the ultimate experience. It allows you to have a more immersive experience if everything is high quality because you see and hear things more clearly.
  • Wrapping it up, choosing your next pair of headphones can be a difficult task with the correct information at your fingertips it can become a simple decision.  By using the above-mentioned tips you can easily find the right headphones or earphones for your everyday needs.

    Trying out your potential pair of headphones or earphones from your favorite store is always the best way to see if your selection is a good fit, especially if they are expensive.

     

    Recommended Reads:

    How AI is Transforming the Music Industry; All You Need to Know

    New Headphone & Earphone Tech: Features to Look for in Your Next Pair

    What is Noise-Cancellation Technology?

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  • DC Police Officer Confirms Trump Fought With Secret Service: CNN

    DC Police Officer Confirms Trump Fought With Secret Service: CNN

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    • A police officer has backed up testimony that Donald Trump fought with his Secret Service detail.
    • According to CNN, the officer told the January 6 committee he witnessed a heated exchange.
    • The testimony supports former the account shared by former White House aide Cassidy Hutchinson.

    A police officer has backed up the bombshell testimony that former President Donald Trump quarreled with his security team after they refused to drive him to the US Capitol on the day of the January 6 insurrection, CNN reported Thursday.

    Citing a “source familiar with the matter,” CNN reported that the officer, a member of the Metropolitan Police Department, was part of the presidential motorcade and witnessed a “heated exchange” between Trump and Secret Service agents. He shared his account with the congressional committee investigating January 6, according to the outlet.

    A spokesperson for the committee did not immediately respond to a request for comment.

    In June, former White House staffer Cassidy Hutchinson told the January 6 committee that she had heard about an altercation between Trump and his security entourage after the former president finished speaking at the Ellipse and insisted on following his supporters to the US Capitol.

    According to Hutchinson, Tony Ornato, then the White House deputy chief of staff, told her the president had a “very strong, very angry response” to being told that he could not go to the Capitol due to security reasons.

    Two Secret Service agents earlier this month told CNN that word of the altercation had circulated widely within the agency.

    On Thursday, The Intercept reported that the Secret Service deleted text messages from January 5 and January 6 that could have shed light on the alleged incident.

    The messages were erased after the Department of Homeland Security’s inspector general had requested electronic communications as part of an oversight investigation. The Secret Service said the messages were lost in a “device-replacement program,” according to a letter about the incident obtained by The Intercept. 

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  • How to use a wireless and wired headset for training purposes

    How to use a wireless and wired headset for training purposes

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    For all businesses it is important that they train their employees correctly so they know how to deal with unique or difficult situations. The companies that utilize phones for most of their business need to be able to train their employees by listening into their calls and making sure the information they are providing is correct and up to date.

    There are special training cords for both Jabra and Plantronics corded headsets. For Jabra there is the Y-Training Supervisor Cable with Mute Button which enables the trainer to listen in on a conversation and also interject if needed.

    jabra y-training supervisor cable with mute button viewFor Plantronics there is only the y-training/supervisor cord, splitter with mute switch. This enables the supervisor to choose whether they interject or not by simply hitting the mute switch.

    Plantronics Y Training/Supervisor Cord, cable splitter with Mute

    For wireless headsets that are older than the CS500 series you can use something called a Zoomswitch.

    Zoomswitch Wireless Headset Training Adapter

    The Zoomswitch enables you to connect two wireless headsets two it and then connect it to the desk phone. This allows two people to be on the same phone call just like the training cables.

    HeadsetPlus.com has a pre-bundle Plantronics wireless training package, complete with everything you need: Plantronics CS540 Wireless Headset Training Package

    For those rare cases that you have both a wireless headset and a corded headset and wish to use them both for training you can still use the Zoomswitch.

    However you will need to make sure you have an amplifier which connects from your corded headset to the Zoomswitch. The reason you will need an amplifier is because the Zoomswitch connects to the handset port which normally does not have any amplification by itself. Therefore you will need an amplifier to amplify the signal up to the corded headset. Since the wireless headset has an amplifier built into the base it does not need to be connected to an amp. It’s important to mention that the Zoomswitch is not EHS compatible, however is HL10 compatible for those people looking to get the remote answer.

    Here is the training setup for the zoomswitch, found here.

    Also available now are USB Headset training setup for softphone users, see our blog here:

    Jabra Computer USB Training Bundle 2xJabra Biz 1500 Mono Headset

    Jabra USB training Headset

    Your entry level for a training setup for any computer, covering 1 ear allowing users to be aware of their environment, call controls that let the users mute microphones, adjust volume and answer/end calls. Get yours HERE.

    Jabra USB Computer Training Bundle 2x Jabra Biz 1500 Duo Headset

    jabra usb computer training bundle 2x jabra biz 1500 duo headset view

    Your basic training setup for the computer but covering both ears, designed for louder environments without breaking the bank. Get yours HERE.

    Jabra PC USB Training Bundle with 2 X Jabra Biz 2300 Mono Headset

    jabra pc usb training bundle with 2 x jabra biz 2300 mon headset view

    A step up from the basic setup, the Biz 2300 has a better built quality, Kevlar Reinforcement and good proportions of weight for a daily use. Get yours HERE.

    Jabra PC USB Training Bundle with Two Jabra Biz 2300 Duo Headsets.

    jabra pc usb training bundle with two jabra biz 2300 duo headset view

    Covering both ears for a loudly office. With the well known reputation of the Jabra Noise Canceling microphones and the Kevlar reinforcement, helping it to last longer, be lighter and tolerate office accidents like stepping on it. Get yours HERE.

    Plantronics USB Training Bundle with 2 X HW510 Headsets

    plantronics usb training bundle with 2 x hw510 headsets view

    Coming from Poly/Plantronics we have the HW510, that is a mono over the head style headset, the training adapter gets plugged into the USB adapter, allowing the users to use the setup with their computer and soft phones. Noise Canceling from Plantronics and the HW510 allows the end-user to customize the headset with bigger earcups if needed. This setup is Telecoil Hearing Aid compatible, which gives it an advantage specially for people with hearing aid. Get yours HERE.

    Still have questions, call one of the headset experts at HeadsetPlus.com  877-999-3838. they can answer any questions you may have.

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  • Tesla’s Head of AI and Autopilot Is Leaving the Company After 5 Years

    Tesla’s Head of AI and Autopilot Is Leaving the Company After 5 Years

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    • Tesla’s top AI and autopilot executive, Andrej Karpathy, announced on Twitter that he is leaving his role. 
    • Karpathy says Tesla’s autopilot technology “graduated from lane keeping to city streets.” 
    • Karpathy’s exit comes at a critical time for Tesla, amid layoffs and a federal probe into the safety of its autopilot technology. 

    Tesla is losing its top autopilot executive. 

    Andrej Karpathy, the director of AI and Tesla’s Autopilot Vision team, announced on Twitter late this afternoon that he is leaving his role

    In a tweet, Karpathy said, “It’s been a great pleasure to help Tesla towards its goals over the last 5 years and a difficult decision to part ways. In that time, Autopilot graduated from lane keeping to city streets and I look forward to seeing the exceptionally strong Autopilot team continue that momentum.” 

    In response, Tesla CEO Elon Musk tweeted that it has been an “honor working with you.” 

    Karpathy’s exit comes at a critical juncture for Tesla’s autopilot unit. The National Highway and Safety Administration is investigating the technology, alleging that Tesla’s autopilot software was involved in more than 200 crashes since July of last year. The federal agency’s probe may result in a recall of Tesla vehicles that come with the autopilot function.  

    Just two weeks ago, Bloomberg reported that Tesla laid off about 200 workers in its autopilot division and closed an entire office in San Mateo, California.



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  • How AI is Transforming the Music Industry; All You Need to Know
– PHIATON

    How AI is Transforming the Music Industry; All You Need to Know – PHIATON

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    Artificial intelligence (AI) continues to have an impact on so many Industries.  Industry projections estimate that by 2025, AI marketing will hit the $60 billion mark. By 2030 the global GDP will increase by 15.7 trillion due to AI.

    The music industry is also jumping onto the AI bandwagon. We can expect it to influence all processes. Such include the creation, consumption, and marketing of music.

    Our article explores all you need to know about how AI is transforming the music industry. Let the drum roll begin.

    1. Growth Opportunities through AI Adoption 

    The dependence on human labor can make processes slow and time-consuming. The repetitive nature of some of the tasks can be tiresome and prone to human error. AI augments human capabilities resulting in higher efficiency and productivity. 

    Let’s take the example of music creation. AI can analyze data in different compositions. It reveals patterns and characteristics that give rise to good music. You can also combine different elements to come up with new compositions. Such processes can provide a lot of help to musicians and music producers. 

    You can find these on platforms like Magenta from Google and Flow Machines from Sony. The concern for many would be that AI could kill creativity. But, we are pretty confident that this will not be the case. 

    Rather it will enhance creativity while providing efficiency in the processes. AI technology can help with composition and music arrangement. But, the human role remains constant. The musician must give feedback, depending on their vision for the final output. 

    Amper is one such AI platform. The musician selects genre and music length. The AI takes over to make the music. The composer then makes relevant tweaks and edits. He can add or remove some instruments or vocals.

    AI is critical for music mastering that results in better quality tracks. The process can be costly. Many musicians find it a major stumbling block when it comes to releasing music. 

    AI technologies cut costs and the time it will take to complete the process. Software like LANDR can complete the task in minutes. 

    SoundCloud also has an online mastering tool that is popular amongst independent artists. The best part about the online mastering tools is you do not need to be tech-savvy to use them. 

    2. The Use of AI Data for Music Marketing 

    AI is opening up tons of potential for music marketers. It all depends on your free music marketing strategy. 

    You can use AI to: 

    • Determine audience engagement with the content through the use of data. The insights reveal the collections, free music downloads, play-per-payer, and follower behavior. Pattern tracking helps target audiences with the right content resulting in more revenue. 
    • Data filtering to convert non-paying listeners to paying ones. The insights from the filters help with designing outreach strategies. Markets can produce better content to increase audience engagement.
    • AI and machine learning make recommendations for music on YouTube or other platforms. It provides an opportunity to grow viewership while introducing new content to audiences. Unsupervised learning allows for deeper insights into viewership based on viewing patterns.
    • AI helps with the automation of marketing tools. Marketers can personalize content by learning the consumption behavior of audiences. Take the example of free music promotion sites like Spotify. The Platform uses machine-learning and big data insights to make music recommendations. Audiences get personalized playlists without the hassle of searching through tons of tracks. The AI-powered Spotify Discovery weekly provides a curated music list for every listener. 

    3. Good Music vs. Genre Music 

    What happens when you are choosing music by yourself? You have a leaning towards a particular genre. Within the genre, you also confine yourself to the artist you like. There is nothing wrong with that. 

    But, you could be missing out on other artists that you could enjoy. AI is opening up the listening experience like never before. The AI filtering engines go through thousands of tracks every single day. 

    They then pick out what you may like based on past listening behavior. With the filtering engines, it is not about a single genre. What you get is a broad mix of ‘good music’ that has different genres and artists. It provides an opportunity for undiscovered artists to make a mark in the industry. 

    Noise Cancelling technology provides an enhanced sound that makes listening to your songs the best experience, reducing distractions while tuned in to your favorite genre of music. The 900 Legacy Headphones digital hybrid active noise cancelling helps eliminate distractions providing 98% noise reduction by using both the outside (feed-forward) and the inside (feedback) microphones. The 24-bit depth/192 kHz sampling rate of digital noise filtering gives the 900 Legacy Headphones the most precise and accurate noise-cancelling performance.

    New Talent Discovery and Royalty Collections with AI

    Advanced analytics such as machine learning and predictive modeling helps with talent discovery. Warner Bros mines thousands of tracks from streaming sites like Soundcloud and Spotify. 

    They also do the same for music blogs, touring data, and social media sites. The AI technology uses algorithms to review streaming sites to find new talent. 

    The scouting platform, Instrumental, uses machine learning to look for potential talent. Amazon is also using AI to predict how popular books, films, or music will be in the future.

    The music industry also has a major challenge addressing the issue of compensation. Songwriters, composers, artists, and reps should earn royalties. But, it can be difficult to track consumption, especially in the digital landscape.

    Furthermore, the metadata that contains relevant information is not in one central location. AI can help overcome such challenges. Spotify AI audio detection tools give publishers and artists control over royalty payouts.

    Amuse, the indie distribution platform uses Advanced Analytics to predict and distribute royalties. Other tools like Muso AI and Musiio Tag help with metadata validation and royalty collections.

    YouTube utilizes AI to flag down copyright content. It ensures that no one benefits through illegal means. The same platform also automates ad monetization for higher efficiency.

    Final Thoughts

    Artificial intelligence is already making significant changes in the music industry. Listeners get music recommendations based on past listening behavior. Marketers have access to data-driven insights. Such can help with the targeting and personalization of content.

    Talent discovery, royalty payment and so much more are easy with AI-powered tools. Furthermore, there is higher efficiency, time-saving, and lower costs in the process. The future is bright for the music industry and AI. It will be an interesting space to watch.

     

    Recommended Reads:

    Things to Look for When Choosing Your Next Pair of Headphones

    New Headphone & Earphone Tech: Features to Look for in Your Next Pair

    What is Noise-Cancellation Technology?

     

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  • Trump ‘Electrified’ Fans With Call for ‘Big Protest’ on Jan. 6

    Trump ‘Electrified’ Fans With Call for ‘Big Protest’ on Jan. 6

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    Rep. Jamie Raskin said President Donald Trump “electrified and galvanized” his extremist supporters with a tweet calling for a “big protest” on January 6, 2021.

    The Maryland Democrat, during the House’s January 6 committee hearing on Tuesday, was referencing a tweet Trump sent out on December 19, which said: “Big protest in D.C. on January 6th. Be there, will be wild!”

    Trump’s call to action spurred on “the dangerous extremists in the Oathkeepers, the Proud Boys and other racist and white nationalist groups spoiling for a fight against the government,” Raskin said.

    Tuesday’s hearing is focused on events from December 14, 2020 to the morning of January 6, 2021. 

    Raskin said “three rings of interwoven attack” were operating toward January 6 to overturn the 2020 presidential election in favor of Trump.

    Trump continued trying to get his vice president, Mike Pence, to “assert unilateral power to reject electoral votes,” Raskin said. Meanwhile, members of domestic violent extremist groups created an alliance to “storm, invade and occupy the Capitol.” The outer ring, Raskin said, was the “large and angry crowd” that assembled on January 6.

    “Here were thousands of enraged Trump followers, thoroughly convinced by the Big Lie who traveled from across the country to join Trump’s wild rally to ‘stop the steal,’” he said. “With the proper incitement by political leaders, and the proper instigation from the extremists, many members of this crowd could be led to storm the Capitol, confront the vice president in Congress and try to overturn the 2020 election results.”

    Check back for updates.

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  • Plantronics CA12CD *discontinued*, the CA12CD-S *discontinued* and its replacement the new CA22CD-SC

    Plantronics CA12CD *discontinued*, the CA12CD-S *discontinued* and its replacement the new CA22CD-SC

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    The Plantronics CA12-CD-S is a really well known unit by dispatches as traffic controllers as it offers the Push To Talk (PTT) feature that allows the user to mute the mic while in a console and reactivate it by pressing a button. However as time goes by the new technology and new requirements makes this a now discontinued unit and with this it brings the new Poly CA22CD-SC and CA22CD-DC now to takes its place. The difference between the CA12CD-S and the new CA22CD family adapters is that now it offers a higher encryption on the DECT frequency, now it offers 256-AES encryption, also known as Military level FIPS 140-2 thanks to its new chip. The CA22CD family now offers a micro USB port in the back of the base, allowing the user to plug it to a computer using a micro USB to USB-A cable, so no more need of special adapters. One special note that we have to address to the CA22CD family is that the CA12CD-S parts such as batteries, remotes, cables or adapters are not backwards compatible with the new CA22CD family, so you will have to get new batteries and remotes. The only thing that old users of the CA12CD-S adapters can use with the new CA22CD family is your Plantronics corded headsets.

    poly ca22cd-sc ptt wireless adapter single channel (no return) view

    poly ca22cd-dc ptt wireless adapter dual channel (no return) view

     

    This Plantronics CA12CD-S push-to-talk adapter, ready with a 6-wire headset adapter, and analog console cable- the PJ-7, will provide you wireless, encrypted communication with the ability of cordless PTT, which is key in radio/911 dispatch controller environments.

    Plantronics CA12CD-S PTT Wireless Adapter 92900-01The Plantronics CA12CD-S is a direct replacement of the discontinued CA12CD PTT Wireless Adapter. Differences between the two models are all but nonexistent, all features between the two are roughly identical, other than the manufacturer’s new chip set. The CA12CD Remote is the only device from the older model that cannot be used with the CA12CD-S.

    CA12CD + HW520Plantronics Corded H-series Headsets like the one pictured above (Plantronics HW520), which ends in a Quick Disconnect (QD) module, clips into the matching cable on the PTT Remote Unit. All Plantronics H-Series Headsets are compatible this way with the PTT adapter.

    Plantronics CA12CD USB Adapter SSP2468-01

    Also available for the CA12CD-S is a USB Adapter. This cable would replace the Console Interface Cable (two-prong plug/adapter) and allow the system to plug into your PC.  This is necessary if you’re using any special Softphone programs you may have.

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